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TroubleFree Tune-Up

In today's market of high efficiency, dual stage furnaces and air conditioners, the simple "furnace cleaning" or air conditioning "clean & check" is a thing of the past. That’s why we’ve created our “TroubleFree” Tune-Up! Today's sophisticated systems require much more comprehensive annual service in order to be sure they are running at the high efficiency you paid for when you bought the system and to assure that your system will run trouble free throughout the year.

Reliable Home Comfort exclusive “TroubleFree” Tune-Up! is a comprehensive cleaning, inspection and adjustment of your home heating or air conditioning system and every component in it. When we're done, your system will be running worry free and at peak efficiency. We'll also give you a performance report showing you how your system performed and what, if any adjustments we made.

We're so confident in our “TroubleFree” Tune-Up! that if you have a problem with your system during the year, the Service Call, Parts, and Labour are FREE!

 

"TroubleFree" Guarantee


If you experience problems with your system within 12 months after we've performed our “TroubleFree” Tune-Up! we will waive the repair fee and the labour fee. You will pay nothing for the actual repair. If our technician finds a problem with your system during the “TroubleFree” Tune-up! repair must be made at that time to qualify for guarantee. The “TroubleFree” Guarantee does not apply to systems with existing problems that are not resolved at the time of service.

Our “TroubleFree” Tune-up! ensures the performance of your home comfort equipment with our commitment to provide you with the highest quality. You'll never face a surprise repair bill again and all operating parts & labour are covered with absolutely no hidden charges.

 

7 GOOD REASONS

  1. PROLONG THE EFFECTIVE LIFE OF YOUR EQUIPMENT THROUGH…..
    • Regular scheduled tune-ups professional cleanings
    • Correction of minor problems before costly major ones
  2. MINIMIZE ENERGY CONSUMPTION THROUGH SCHEDULED MAINTENANCE
    • Proper adjustments and cleaning can reduce energy consumption up to 30%
    • Get more cooling/heating energy for your dollar
  3. REDUCE THE LIKELIHOOD OF EMERGENCY CALLS
    • Protect your investment
    • Extend the life of your equipment and increase efficiency through proper maintenance
  4. Prompt Service
    • Should you need emergency service, you get it fast… Super fast
    • Agreement owners get priority over all other call-in customers
  5. EMERGENCY SERVICE 24 HOURS A DAY
    • A group of professionals who work to the highest industry standards
    • Servicing the Greater Toronto Area
    • Mandatory and ongoing training
    • Holders-of the highest skill levels in diagnosis, repair and installation of equipment
  6. TRANSFERABLE
    • Should you sell your home, the agreement is transferable to the new owners
    • Makes your house more marketable
  7. "TroubleFree” CUSTOMER DISCOUNTS
    • As a Planned Service Customer, you will qualify for special discounted pricing should the need arise for new or replacement equipment

 

ADDED VALUE

As a “TroubleFree” Customer, you pay Nothing extra for premium or after hours emergency service. All safety limits and controls are inspected and tested, ensuring your peace of mind. As well as keeping running records of service performed.

 

Keeping your home comfort equipment worry-free

 

Thank you for choosing Reliable Home Comfort. We look forward to covering your home with the “TroubleFree” Tune-Up! … It is specially priced first time customers.

The Terms and Conditions of coverage under the “TroubleFree” Tune-Up! are documented on the following sheet.

  • Year-round protection from expensive and unexpected repair costs
  • Free parts, labour and service
  • Priority Service
  • Service by our Professionally Certified Service Technicians


“TroubleFree” Tune-up! Service Covered

Covers the diagnosis, repair, replacement or adjustment, as we determine necessary, of specified parts within your “heating unit” or “air conditioning” subject to the exceptions noted below. For parts and services included in the “TroubleFree” tune-up! you are protected from all labour and part replacement costs, up to the limits described below.


HEATING EQUIPMENT COVERED

Covers one of the following: residential natural gas furnace, boiler, space heater, air handler, or primary heat source fireplace (the “heating unit”). Heat pumps, equipment using conversion burners, the conversion burner itself and ductless, wall unit, heat pump and high velocity units are not eligible for coverage. Equipment serving more than one dwelling unit is not eligible for coverage

• Gas Burner and Orifices • Automatic Gas Control Valves • Gas Regulator • Electric Ignition System • Relay • Flame Spreader • Pilot Burner • Thermocouple/Generator • Fan and Limit Controls • Power Burner Motor • Heating Circuit Transformer • Heating Circuit Transformer • Venter Motor Assembly • Roll Out Switch • Vent System Pressure Switch • Condensate Pump • Furnace Low Voltage Circuit Fuse • Automatic Vent Damper/Motor • Pulley and Belt • Blower/Component • Fan Motor • Door Switch • Summer/Winter Switch • Pulley and Belt • Blower/Component • Fan Motor • Door Switch • Thermostat • Aqua Stat Controls • Flow Switch


COOLING EQUIPMENT COVERED

Covers one of the following for a residential electric powered central air conditioning unit (the “cooling unit”). Natural gas powered, ductless, wall unit, heat pump and high velocity air conditioning units are not eligible for coverage. Equipment serving more than one dwelling unit is not eligible for coverage.

The following is a complete list of parts covered by your “TroubleFree” tune-up!
• Add-On Fan Centres • Capacitor • Line Components • Internal Copper Tubing • Low Ambient Temperature Sensor • Add-On Indoor Fan Relay • Cooling Contactor/Relay • Evaporator Coil • Internal Electrical Wiring • Condenser Fan Motor • Thermostat • Fan Blade

The following are exceptions from coverage under your plan: compressor and condenser coil replacement*. Repairs required within the furnace or air handler are not covered by the Comfort Cooling Protection Plans but are included in the Comfort Heating, or Heating/Cooling combined Protection Plans.

WHAT’S NOT COVERED

The following parts are excluded from coverage under the “TroubleFree“ Tune Up!
heat exchanger, heating coil (air handler), heating sections (boiler), firebox/combustion chamber*, furnace filters, low and high water cut-off valves, circulating pumps, zone valves, and parts added on to accommodate ancillary equipment such as air conditioners, humidifiers, etc. Replacement of the complete heating unit is not covered under any of these plans.


Should your heating unit require the replacement of the heat exchanger, condenser coil, or compressor, and these replacement parts are not covered under “TroubleFree” Tune-Up! you will be provided a credit of $365 towards that purchase.



UNAVAILABLE PARTS and PART REPLACEMENT

If a part is unavailable, we will attempt to obtain a replacement part or an equivalent substitute as quickly as possible, but limited availability of certain parts may result in delays from time to time. In the unusual event that we cannot provide a part replacement or an equivalent substitute, we will not be liable for such part replacement, equivalent substitute or for any resulting damages. Parts replacement or equivalent substitutes are solely at our discretion.

LIMIT ON LIABILITY

We are not the manufacturer or supplier of the heating unit and or the cooling unit and we make no representations, warranties or conditions as to the performance of either unit. We will not be liable for any loss, damage or injury of any type arising out of or related to this Agreement or caused or contributed in any way by the use and operation of the heating unit and/or the cooling unit or any indirect, incidental, special or consequential damages, even if reasonably foreseeable. If we are not able to perform any of our obligations under this Agreement because of circumstances or events beyond our control, we shall be excused from the performance of such obligations for the duration of such circumstances or events and we shall not be liable to you for such failure to perform. These plans do not cover any losses, repairs or replacements arising from abuse, accidental or deliberate damage, theft, vandalism, fire, flood, earthquake, other natural disasters, acts of war, acts of God, unauthorized repair, if the equipment has been turned off, improper thermostat setting, or household electrical problems.

You will indemnify us from all claims, losses and costs that we may suffer or pay, or may be required to pay, including legal expenses, in connection with the heating unit, the cooling unit, this Agreement or the use and operation of either unit, including any claims against us for any injury or death to individuals or damage to property. You will pay, when due, all taxes and other charges imposed by any governmental authority on or in connection with this Agreement or your payments made under it.

 

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Heating and Air Conditioning contractors providing Furnace and Air Conditioner installation, service and repair in Toronto, Mississauga, Oakville, Brampton, GTA.

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